Terms and Conditions of Service

Service Agreement

These terms govern your use of thorianexvu's financial planning consultation services and website. Please read carefully before engaging with our services.

By using our website or services, you agree to be bound by these terms and conditions.

Definitions

For the purposes of this agreement, the following terms have specific meanings:

  • Service: Financial planning consultations, analysis, and related advisory services provided by thorianexvu
  • User/Client: Any individual or entity that accesses our website or engages our services
  • Content: All information, materials, and resources available through our website and services
  • Agreement: These terms and conditions, along with our Privacy Policy and other referenced policies

Permitted Use of Services

Our services are provided for legitimate financial planning purposes only. Permitted uses include:

Content not generated

  • Seeking personalized financial planning advice and consultations
  • Accessing educational content and resources for personal use
  • Communicating with our team about your financial planning needs

User Responsibilities

By using our services, you agree to the following responsibilities:

  • Provide accurate and complete information during consultations
  • Maintain confidentiality of any login credentials or account information
  • Use services only for lawful purposes and personal financial planning
  • Notify us promptly of any changes to your contact information
  • Respect intellectual property rights and confidential information

Prohibited Activities

The following activities are strictly prohibited when using our services:

  • Sharing account access or consultation information with unauthorized parties
  • Attempting to reverse engineer, modify, or interfere with our systems
  • Using our services for illegal activities or fraudulent purposes
  • Distributing malicious software or attempting unauthorized access
  • Misrepresenting your identity or providing false information

Intellectual Property

All content, methodologies, analysis tools, and materials provided through our services remain the exclusive intellectual property of thorianexvu.

You receive a limited, personal license to use our services and access content solely for your individual financial planning needs.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

Payment Terms

Payment for services is due according to the following terms:

  • Monthly subscription fees are charged in advance on the same date each month
  • All fees include applicable GST and are processed in Australian dollars
  • Payment methods include credit card, debit card, and bank transfer

Termination

Either party may terminate this agreement with appropriate notice as outlined in your service agreement.

Upon termination, access to ongoing consultations and proprietary materials will cease, though you retain access to previously provided analysis.

Service Disclaimers

Our services are provided "as is" without warranties of any kind, express or implied.

We make no guarantees regarding specific financial outcomes, market performance, or the suitability of recommendations for your circumstances.

Limitation of Liability

Our liability for any claims related to our services is limited to the amount of fees paid by you in the 12 months preceding any claim.

In no event shall our total liability exceed the amount of subscription fees paid during your engagement period.

Indemnification

You agree to indemnify and hold harmless thorianexvu from any claims, losses, or damages arising from your use of our services or violation of these terms.

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently through established Australian mechanisms.

Arbitration Process

Disputes will be resolved through binding arbitration in accordance with Australian commercial arbitration rules:

  • All disputes must first be addressed through good faith negotiations
  • Arbitration proceedings will be conducted in Melbourne, Australia
  • The arbitrator's decision will be final and binding on both parties

Alternative Resolution

We also participate in alternative dispute resolution mechanisms for consumer complaints.

Alternative Dispute Resolution: Financial Ombudsman Service

International clients may access dispute resolution through recognized ombudsman services.

Governing Law

These disclaimers and all related matters are governed by the laws of Australia and the jurisdiction of Australian courts.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement

These terms, together with our Privacy Policy and service-specific agreements, constitute the complete agreement between you and thorianexvu.

Changes to Terms

We reserve the right to modify these terms at any time with reasonable notice to active clients.

Continued use of our services after changes constitutes acceptance of the modified terms.

Terms Questions

For questions about these terms or our services, please contact us using the information provided on our website.

Email: contact@thorianexvu.com

Phone: +61 490 051 485

Address: 123 Collins Street, Melbourne VIC 3000

Effective Date: September 15, 2025

Last Updated: August 21, 2025