Privacy Policy and Data Protection
Our Privacy Commitment
At thorianexvu, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws and international best practices.
This policy explains how we collect, use, store, and protect your personal information when you use our financial planning services.
Information We Collect
We collect information necessary to provide personalized financial planning consultations and improve our services:
- Contact information including name, email, phone number, and address
- Financial information relevant to planning consultations
- Communication preferences and interaction history
- Website usage data and technical information
How We Use Your Information
Your personal information is used specifically for the following purposes:
- Providing personalized financial planning consultations
- Communicating about your planning progress and appointments
- Improving our services and website functionality
- Complying with legal and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following legal foundations:
We process your data on the basis of consent and legitimate interest: Consent / Legitimate Interest
Your consent for marketing communications and legitimate interest for service provision and improvement.
Information Sharing
We may share your information in limited circumstances:
- With your explicit consent for specific purposes
- When required by law or regulatory authorities
- With trusted service providers under strict confidentiality agreements
Data Security
We implement robust security measures including encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, disclosure, or misuse.
Your Privacy Rights
You have several rights regarding your personal information:
- Access to your personal information and how it's used
- Correction of inaccurate or incomplete information
- Deletion of your personal information in certain circumstances
- Objection to certain types of data processing
- Data portability and transfer to other services
Cookies and Website Data
We use cookies and similar technologies to enhance your website experience.
For detailed information, please see our Cookie Policy.
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Inactive accounts are reviewed annually for data deletion.
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18.
Policy Changes
We may update this privacy policy periodically. Significant changes will be communicated through email or prominent website notices.
Privacy Questions and Requests
To exercise your privacy rights or ask questions about data handling, please contact us:
Email: contact@thorianexvu.com
Phone: +61 490 051 485
Address: 123 Collins Street, Melbourne VIC 3000
Last Updated: August 21, 2025